Finance Home America, LLC is a full-service professional mortgage originator offering a host of diverse, flexible mortgage packages for customers with a variety of backgrounds and needs. Whether you're interested in purchasing a new home, refinancing your current home or renovating your existing home, Finance Home America, LLC is here to help you find the loan options that fit your individual needs. We make the home loan experience simple by providing you with personalized service from our mortgage experts and ensuring that you are empowered with knowledge from a variety of resources.
Finance Home America, LLC's staff has been in the business since 1982. Most originators have similar products, pricing, technology and systems; however, we think that many leave the business because they do not have long term perspective. This long term perspective helps us differentiate between the latest fad and a true change in the industry that we embrace, manage, and use to create value for our customers and staff. We have a strong and genuine belief in the “ building customer for life” principal of doing business, and referrals from previous customers and local real estate professionals have always delivered the majority of our production.
Unlike most Mortgage Professionals, our staff is available to meet with our borrower(s), realtors and builders to discuss individual loans and to keep abreast of the many changes occurring in our business. We conduct training classes to our clients relating to a vast array of topics; from product guidelines, sharing marketing strategies and designing marketing material to assist our clients in their individual business endeavors.
We are Finance Home America, LLC and our clients are more than a number to us. They are the reason we are in this business.
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll free consumer hotline is available at 1-877-276-5550.
The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.ml.texas.gov.