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Keeping You Our
Top Priority
We are committed to providing you with quality
financial products and superior services. Protecting your
privacy and the information you entrust to us is a priority
that is not overlooked. We recognize our obligation to
keep your information secure and confidential; therefore,
we want you to know our policies for protecting non-public
personal information about individuals who obtain financial
products or services form us for personal, family or household
purposes. Non-public personal information which is not
readily available from a public source and include, for
example, information about your account, payment history,
financial position, income and information obtained from
credit reporting agencies.
Our Commitment to You
Our employees are bound by a code of ethics, which requires
that we treat customer information as confidential. We
restrict access to non-public personal information to
employees who need to know that information to provide
products or services. Specific procedures have been developed
to safeguard your private information and comply with
government standards.
Servicing Your Needs
To provide you with the highest quality financial products
and services, we need to know certain kinds of information.
We collect non-public personal information about you from
the following sources:
Information we receive from you on applications or
other forms, such as your name, address, social security
number, assets and income;
Information about transactions with us, our affiliates
or others, such as your account balance, payment history,
parties to transactions and credit usage;
Information we receive from credit bureaus, such
as your creditworthiness and your payment history
Enhancing Your Banking Relationship
From time to time we engage non-affiliated third parties
to perform services for us or perform functions on our
behalf. The services a non-affiliated third party may
perform for us include servicing customer accounts and
marketing our own products or services. In addition
we may jointly offer or sponsor financial products or
services with other financial institutions. In this
situation, we may disclose the information we collect
to companies or to other financial institutions that
perform services on our behalf. Except for these instances,
we do not disclose any non-public personal information
about our customers to non-affiliated third parties,
except as permitted by law. We may, however, share information
with non-affiliated third parties if we have your consent,
such as when you request it or you ask us to process
a transaction that requires us to do so.
Information We Can Share With Our Corporate
Family About You
As permitted by law, we may share information relating
to your transactions or experiences with us with other
members of our corporate family, including affiliate
banks, mortgage bankers, securities broker-dealers,
insurance agencies or other affiliated entities. We
do not share other Consumer Report information as defined
by the Fair Credit Reporting Act with other members
of our corporate family.
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© 2008 Finance Home America, Inc. |
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